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18 Months Warranty 


Defective product which is not caused by human abused or physical damaged is eligible to get the part/product replaced.


To process this, please kindly:


1. Within 1-Year from the date that you receive the package, send an Email to, clearly address the issue with the pictures/video, please note the picture of the entire package/box is also required;


2. Our customer representative will get back to you within 24 hours to troubleshoot the reported issue;


3. Once the warranty is approved, you will receive the “Return Instruction” and the RMA number by Email;


4. Then, please send your parcel follow by the terms in “Return Instruction”;


5. We will send you replacement at the soonest once we receive your returned defective item.


Please note that the return shipping is on your charge.


* The actul policy may differ subject to the platform or channel you bought the products.

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